As for the Elecraft Support Staff, I am very happy and a very satisfied customer.
I emailed them several times and got replies within a reasonable amount of time. I sent my K3S in for repair and got it back in a short time. They made the necessary repairs, and upgrades and it works better than it did new. Evidently when I built it I did not tighten down some parts and did not do some other things properly. They sent it back calibrated and factory updated. I also received several calls from Doug and he explained what happened to the radio. Some of the support techs also called. Happy? Yes! Supportive? YES! I know they were hung up for a while with the K4D production and the issues they had in house. After that cleared they took my RMS and got it done! John Paul // AB4PP On Tue, Jun 14, 2022 at 9:03 PM Bert <[email protected]> wrote: > Don't assume the email has been received. Send the email again. > Bert VE3NR > > > > On 2022-06-14 20:46, Dave (NK7Z) wrote: > > I have had very good results with Elecraft Support! Maybe a day or so > > when I email them. > > > > 73, and thanks, > > Dave (NK7Z) > > https://www.nk7z.net > > ARRL Volunteer Examiner > > ARRL Technical Specialist, RFI > > ARRL Asst. Director, NW Division, Technical Resources > > > > On 6/14/22 16:04, John Paul Keon wrote: > >> I get answers in a day or two depending on the holidays and the > >> weekends. > >> > >> No problem here. > >> > >> John Paul // AB4PP > >> > >> On Tue, Jun 14, 2022 at 6:13 PM Stephen Dubin via Elecraft < > >> [email protected]> wrote: > >> > >>> I sent an inquiry to Elecraft Support (my plaintiff "What to do > >>> when'When > >>> all else fails' fails:?" message) and * have not hear back. I > >>> wonder what, > >>> under current conditions, is a reasonable time to wait for a > >>> response or, > >>> at least, acknowledgement.. TNX FER HELP! > >>> VY 73 de W3UECSteve [email protected] N, -75.339629 W > >>> ______________________________________________________________ > >>> Elecraft mailing list > >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft > >>> Help: http://mailman.qth.net/mmfaq.htm > >>> Post: mailto:[email protected] > >>> > >>> This list hosted by: http://www.qsl.net > >>> Please help support this email list: http://www.qsl.net/donate.html > >>> Message delivered to [email protected] > >> ______________________________________________________________ > >> Elecraft mailing list > >> Home: http://mailman.qth.net/mailman/listinfo/elecraft > >> Help: http://mailman.qth.net/mmfaq.htm > >> Post: mailto:[email protected] > >> > >> This list hosted by: http://www.qsl.net > >> Please help support this email list: http://www.qsl.net/donate.html > >> Message delivered to [email protected] > > ______________________________________________________________ > > Elecraft mailing list > > Home: http://mailman.qth.net/mailman/listinfo/elecraft > > Help: http://mailman.qth.net/mmfaq.htm > > Post: mailto:[email protected] > > > > This list hosted by: http://www.qsl.net > > Please help support this email list: http://www.qsl.net/donate.html > > Message delivered to [email protected] > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
