A lot of people seem to like to bad mouth Elecraft, particularly by some using other another brand equipment. Let me give you my todays experience with Elecraft.
At 12:45 pm PST I generated an email to Tech Support concerning a problem I am having with my P3 being difficult to power on. At 12:50 pm PST I received a reply from Rob at Elecraft asking me for more information regarding power cabling etc. At 1:07 pm PST I replied to the query. At 2:35 pm PST I received another email from Rob. AT 6:37 pm PST I replied. At 6:52 pm PST I received an RMA from Elecraft. At 6:54 pm PST I receiver ANOTHER email from Rob. PLEASE NOTE THAT THE LAST TWO EMAILS FROM ROB WERE SENT AFTER NORMAL WORKING HOURS. I would wager that you would never receive a tech support from either of the BIG 3 after working hours. You certainly will not hear me bashing a company whose employees provide service like this. Marv KG7V ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
