Fred, Elecraft does maintain a Customer Support organization that can best be accessed by email to mailto:[EMAIL PROTECTED] and when email (and possibly telephone) support is not adequate to resolve th eproblem, it can be sent in to Elecraft for repair (that does require a Repair Service Authorization number to keep everything better organized).
There is an hourly fee (with a 1 hour minimum) for physical service/repair work. Phone and email support are available at no cost. 73, Don W3FPR > -----Original Message----- > > Elecraft, best we can figure, does not have a > "Service Department", or at least discourages > builders from using it. It's sort of a do-it-yourself > repair process. I've read hints, on > the list, of those who had sent in their K2's > for service and alignments. But when I asked > Elecraft that question - the answer was no. A > recent post indicated perhaps 1/2 of the K2's out > there, could be mis or poorly aligned, an > important process. There may be rentable builders > out there who will do such work, not sure. For > straight out repairs .... don't know. As Don says, > they are fairly easy to re-repair, especially if > one is the original successful builder. > > Fred, FL N3CSY > -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.15.24/592 - Release Date: 12/18/2006 1:45 PM _______________________________________________ Elecraft mailing list Post to: [email protected] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
