Please kill this before it starts!!! This has been discussed time and time again. Eric is busy with K3 stuff so I just wanted to step in here to cut down additional traffic that will serve no purpose. This reflector is the vehicle chosen by Elecraft for two-way communication for all their products.
------------------------- 73, Greg - AB7R Whidbey Island WA NA-065 On Wed Sep 26 10:32 , "Fred (FL)" sent: >There are any number of good, modern FORUM Message >Boards out there. Most are "software free". It >just seems like REFLECTOR is a successful product >of the past, way back in the ascii TTY RS-232C >days of the 60's. Many mature types (like me), >had gotten very familiar with REFLECTOR, and >say they love it. > >For some reason the principles of Elecraft, seem >to believe Reflector is good enough for their >customer base. IMHO - I feel the opposite. It >is stressful and tuff to use, everything is >serial and homogenized in nature. And with >all the K3 hoopla of late - posts of "help" >for other Elecraft product problems - appear to be >getting lost in the K3 chaff. That is not >good for excellent customer service. > >Especially for Elecraft Inc., although they >advertise differently, they do not have >a primary "Service Dept." per se - rather >they rely on the "message board" and its >questions & responses - to take care of >a large portion of customer questions, >problems, and complaints. At one point >when I inquired, in regards to sending back >my K2 # 54xx, for a "good calibration, and >checkout" - I was esentially discouraged >and I recall told "No". > >So if anything, Elecraft Inc., needs a more >modern easy-to-use Message Board FORUM, more >than ever. A retired EE's, Computer >Engineer's recommendation - IMHO. > >A FORUM message board, similiar to the >examples you gave - I feel, would serve the >Elecraft customer base, and all the problems >and product messages that continue on like >the urinary tract - far better. It is >2007 afterall. > >Here's 2 more - used by service-intensive >outfits: > > http://forums.bateau2.com/ > > http://forum.pcmech.com/ > >I do have a reputation, of loving the Elecraft >Inc. product line, and also FORUMS! :) > >Fred >de N3CSY > > > >____________________________________________________________________________________ >Looking for a deal? Find great prices on flights and hotels with Yahoo! >FareChase. >http://farechase.yahoo.com/ >_______________________________________________ >Elecraft mailing list >Post to: [email protected] >You must be a subscriber to post to the list. >Subscriber Info (Addr. Change, sub, unsub etc.): > http://mailman.qth.net/mailman/listinfo/elecraft > >Help: http://mailman.qth.net/subscribers.htm >Elecraft web page: http://www.elecraft.com _______________________________________________ Elecraft mailing list Post to: [email protected] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
