At 11:40 AM 10/31/2007, you wrote:
>I'm not excusing what's going on, but being from a manufacturing
>background - the most common cause of delays is having a problem
>with a supplier (just like we're experiencing) and being reluctant
>to hand out any more promises and guesses until having solid info
>from he supplier that can be broadcast. In this case hollow promises
>based on bad info is a lot more harmful than a simple "we have a
>problem and we're not ready to declare a resolve".
Based on your background....how did your operation handle this type
of problem? Did you give hopeful status reports, try to mask the
problem, or simply remain mum?
73,
Thom k3hrn
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