Robert Allbright wrote: > > I ordered a KK7uq IMD meter from USINTERFACE several weeks ago > Paypal made the payment on 12th June but I have not received the > 'thing' yet. I have emailed Glenn W3GWW @ usinterface.com several times > without getting a reply. > I'm contrasting this very poor service with the superb service / > response I always get from Elecraft + recently Microham. > I'm just wondering if USINTERFACE are on holiday? > > I'm very surprised at your experience. I purchased the IMD meter a few weeks ago and Glenn dealt with my order with the highest standard of service and courtesy. On the basis of that I would have recommended US Interface to anybody.
I seem to recall that there was no option to place an international order on the website. I emailed Glenn and he replied in a few hours to tell me to use the domestic option and he would email me to let me know the difference to be paid, but he would not delay shipping the product until I paid the extra few dollars. He was as good as his word, and the meter was in my shack a week later. I see that there is a phone number on the US INterface site. Perhaps a phone call would be in order? Email these days is, unfortunately, pretty unreliable. ----- Julian, G4ILO K3 s/n: 222 K2 s/n: 392 G4ILO's Shack: www.g4ilo.com KComm for K2/K3: www.g4ilo.com/kcomm.html -- View this message in context: http://www.nabble.com/Elecraft-service-and-USINTERFACE-tp18247633p18254709.html Sent from the Elecraft mailing list archive at Nabble.com. _______________________________________________ Elecraft mailing list Post to: [email protected] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com
