This isn't how it works now. Take a look at the "Popular" tab. It has
what people have voted as popular questions. But there's no way to
spotlight ones we feel are really good/important. I understand the idea
that the community will decide, but if that's the case, the single most
important thing our community thinks is that we need to have our site in
multiple languages. In reality, that's a vocal minority voting for a
single answer.
By having promoted answers, we could essentially create a small set of
really important questions that would be easily accessible. Not the most
"popular" questions, but ones we feel people should read.
** Changed in: elementaryweb
Status: Fix Released => Incomplete
** Changed in: elementaryweb
Importance: Undecided => Wishlist
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https://bugs.launchpad.net/bugs/809042
Title:
Add featured questions to the support system
Status in Official elementary website development:
Incomplete
Bug description:
Now that we have many questions in the support system, it's become
hard to identify the good ones. We should either come up with some
algorithm to do it, or use our manpower of devs and mods to be able to
"star" or "promote" certain questions. Then we'd have a new tab
(probably the default one) in the support system with the promoted
questions.
The types of questions that would be promoted would be really common
or useful ones.
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