I paid $160 (board/shipping) for a new MinnowBoard Max, from NetGate, on March 27th. I received it close to 3 weeks later. The board was defective, it wouldn't boot. After trying different suggestions, with no luck, there was nothing else to try, so I went through the RMA process. I shipped the board to CircuitCo on 4/21, another $10, they received it on 4/24. Yesterday, I received an email from them telling me they received my board and would start running tests. Today, I received another email, saying they re-flashed the board, ran tests and the board checks out. The following is a quote from the e-mail that riled me up. "There is no charge for the repair. However there is a $9 shipping fee. We will send a PayPal request to your email. Would you like to proceed?"
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