>
> What types of updates are possible?

For every type of person there is a set of fields, so by updates I mean the 
changes to those fields.

Are the sorts of updates allowed with companies & individuals very similar 
> or very different?


I guess they can be considered similar in that they both have a set of 
fields that the user is expected to fill in or change.

How do we transition from having an Individual to having a Company, and 
> vice versa?


Well, there is the “Type person” dropdown, and whatever the user choses, 
the corresponding set of fields — IndividualFields or CompanyFields — id 
displayed.

I will try the model you’re proposing and see what comes out. 8-)

I see that you’re using the term “Action” instead of “Message” — I like 
that, I feel like action better reflects the concept: it’s something that’s 
happening. 8-)

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