I doubt it would be feasible. Things like 911 call centres need real-time responsive apps which interface with different emergency services and where tasks are shared across a team and data is recorded in a consistent and standardised manner. They also need to be robust, fault tolerant and distributed with the ability to interface with many different comms channels.
Bottom line, a highly complex system with demanding requirements that can be tested and are reproducible. Org is not strong in the collaboration area, does not interface well with other systems in real-time, is free form and unstructured and unlikely to handle the complex requirements of an emergency call centre. You will likely find there are only a handful of recognised apps which fulfil the requirements and they will be very specialised. Unfortunately, they are likely to also have very poor accessibility support. Tim Jude DaShiell writes: > Is org-mode or a special-purpose contribution being used to handle 911 > response centers and call center activities? > If not, is org-mode even feasible for this kind of work? -- Tim Cross
