>I am considering their DSL service but their technical help person 
>couldn't tell me whether Emailer would be able to "pull" the spam folder 
>(into which Sympatico files all mail they consider to be spam)directly 
>into my Emailer database.  Most email programs of his acquaintance can 
>synch up in this way but he had never heard of Emailer.  If Emailer 
>can't, I would be obliged to continually check the site's folder for 
>misdirects.
>
>My present ISP tags items and they download along with the rest of my 
>mail - Emailer has been set up to file them accordingly. Unfortunately, 
>Sympatico separates them out and puts them into a separate folder on the 
>server.

How does Sympatico say you have to configure Outlook Express to collect 
mail from this other folder? Are they expecting their cutomers to all 
switch to IMAP email clients?

> I am considering Sympatico because they have a DSL connection and my 
>ISP's cheaper high speed (1500bps) connection uses ASDL which I 
>understand may be a problem as my phones lines are somewhat "dirty" and I 
>sometimes get bumped from a 48bps connection. I might be more inclined to 
>stay with them if I could be confident that the ASDL would work as well 
>as the DSL.

Chances are, Sympatico also does ADSL. DSL is really xDSL, ie: DSL is 
just a shortened term for a version of DSL that has another leading 
letter. 99% of residential DSL providers are doing ADSL. Unless Sympatico 
is offering you SDSL or IDSL then you would get a new phone line with the 
DSL service.

Check with your current ISP and ask them if your line qualifies. A 
"dirty" phone line for dialup doesn't mean it won't work just fine with 
DSL. Also, are you sure your dialup problem is the line? Many 56k modems 
will have handshake problems even over good lines. So it may not be the 
line, it may just be a problem between your brand modem and your ISPs 
modem pool. One thing you can do to get around it is downgrade your modem 
to a 33.6 speed (you can do it thru AT commands, most 56k modem providers 
offer an alternate modem profile that will force 33.6 connections). That 
will help avoid the disconnects, but at the expense of a lower speed.

And of course, even if it IS a line problem, and even if the line problem 
effects the DSL, it may only effect it by causing a lower connect speed. 
Rather than the advertised 1500k, you might only get 1200k or 700k. 
That's probably still worth it compared to an unstable 48k dialup 
connection.

And finally, if it is a line problem, like I listed above, unless 
Sympatico is using a type of DSL service that requires a line of its own, 
then they too will have the same problems as your current ISP.

-chris
<http://www.mythtech.net>

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