>>I don't THINK the connection was dropped, although I'm not certain. 
>
>The modem lights could still indicate a connection, even if one isn't 
>there. If the remote end dropped the connection, its possible for the 
>local modem to continue to think the connection is active and continue to 
>blink. (Look and see if the receive light is blinking, if not, connection 
>could be down).

The receive light is not blinking but if one picks up the telephone on 
that line, one can hear the modem still connected.  Often one can hear 
the "ka-bongs" of the modem doing whatever that indicates. Sometimes one 
can hear nothing but then the modem hiss will return.  It is not clear to 
me as to whether there is "no modem action" or whether the computer is 
just hanging temporarily or is operating VERY slowly.  When I force a 
quit, it may be that I've just become impatient, but it will have taken 
so long to load that the issue is somewhat moot -- it will be faster to 
reboot than to wait to see what will happen.  Also, this is not an "every 
time" situation, either.  It appears to be when I'm heavily using 
Explorer.

>
>Or, you could very well have still been connected and the problem is 
>elsewhere.

Yes, I am wondering if this is the case, too.


>What do you mean by the modem appears to freeze? Hardware based modems 
>shouldn't "freeze" although they can get stuck in a handshake loop, but 
>that generally happens only at connect time.

I usually can connect without problem.  Sometimes I get a one-time "can't 
authenticate" message but almost always the next try works.

A handshake loop?   Would that possibly be the "ka-bonging?"
>
>
>What modem are you using, 
US Robotics Sportster X2 flashed to a v.90.

>what OS version? 
OS 8.6

> Do you have other software 
>that might be trying to take over the modem (fax?). 

Not really.  I have FAX software but it is not loaded at all.

>What speed are you 
>connecting at? If 56k, try downgrading to 33.6. 56k connections can be 
>horribly unstable, even worse with certain modems. Its possible you are 
>losing the 56k connection and the modem is trying to renegotiate a lower 
>speed and doesn't realize that the remote server gave up and hung up.

The modem usually connects at 50666 or occasionaly at 52xxx.  I'm not 
sure I know how to force a lower speed using tcp/ip either.

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