> From: Virginia Wittmann <[EMAIL PROTECTED]> > Date: Fri, 21 Apr 2006 12:55:20 -0300 > To: "Emailer Talk" <[email protected]> > Subject: can't send attachment (a word doc in rtf) > > this is what I get (tried with a duplicate, same problema) > I do this all the time (send docs attached in rtf) > first time with this result. > > Sending mail using "mail.pccp.com.ar" > Sending 1 of 1 > Sending message "Re: el arbol" > ** SMTP server error "metamail: Incomplete multipart message -- > unexpected EOF > 250 ok 1145634073 qp 32329" > > any ideas?
It sounds like the file itself is damaged. The EOF error stands for "End of File." The "unexpected end of file" error means that something thinks that the file is bad. If you have sending other RTF files from Claris Emailer successfully, then this points to a problem with the file, not with Emailer or the SMTP (ISP's mail sending) server. If you duplicate the same file, and have the same error, it still indicates a problem with the file, not with Emailer or the server. Try to open that RTF file with its creator, perhaps MS Word. Will Word open it? If not, you have a bad file. If Word will open it, save the file with a new name. Will Emailer send it now? If not, try this method for stripping bad stuff from the file: Configure MS Word to require Confirm conversion at Open [Preferences -> General -> Confirm conversion at Open]. Use Word to File -> Open -> YourDocument. Confirm that Word is actually opening an RTF document. File -> Open -> "Convert file from: Rich Text Format (RTF)" -> OK. File -> Save As... -> Save File as Type -> Rich Text Format Save As... New_File_Name.RTF Close the file. Word -> File -> Open -> New_File_Name.RTF -> Confirm "Convert file from: Rich Text Format (RTF)" -> OK. File -> Save As... -> Another_New_File_Name.RTF QUIT Word. See if Emailer will now send the file. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International [EMAIL PROTECTED] http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
