---------- From: Bea Hopkinson <[EMAIL PROTECTED]> Date: Fri, 5 May 2006 12:57:50 -0700 To: "Roger S. Cohen" <[EMAIL PROTECTED]> Subject: Re: Problems with CLARIS Emailer Crashing
I was so happy to see that list members are familiar with Claris Emailer which I've been using for years and the advice given is really helpful. As it happens I had a crash myself last week and I have thousands of files in hundreds of folders. I was having a problem having run out of Memory. But recovered everything after dumping thousands of duplicates and re-installing the files in their four main folders : Claris Emailer 2.0v3 Claris Emailer Files Support Files Downloads After that decided to update my computer and MS Office which has Entourage on it. Entourage allowed import of Claris files! - so Claris cannot be as outdated as some think? Anyway I'd like to add my thanks to Roger and Martin for sharing their info. Bea [EMAIL PROTECTED] >[EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote >on 5/5/06 6:20 AM: > >> From: Roger Barclay <[EMAIL PROTECTED]> >> Date: Fri, 05 May 2006 11:21:46 +0100 >> To: <[email protected]> >> Subject: Problems >> >> Can anyone help me, please? I'm running a Power mac 9500/200, OS9.1, no >> new software added lately yet Claris Emailer v. 2.0 has ceased to function >> after 2-3 years of stability: on calling it up it vanishes at once leaving >> a Type 2 error report. I've deleted it, done a clean install of the OS, >> zapped the PRAM, reinstalled CE (several times) all to no avail. It might >> run for 2 days & then the problem reoccurs. No other program appears to be >> affected. Any suggestions? O.E. is slow, clumsy & lacks the ease & >> elegance of Emailer but it's the only alternative I have on this machine & I >> loathe it. > >Typical things to try for troubleshooting: > >0) Restart the Mac. Don't do the following steps after Claris Emailer has >crashed until you restart. > >1) Look inside your Temp Incoming folder and see if there is a bad file in >there. Drag the Temp Incoming folder to the desktop. Emailer will make a >new Temp Incoming folder. Then see if Claris Emailer works. You can view >any file in the old Temp Incoming folder with a text edit such as BBEdit or >MS Word. > >2) Use webmail to read and remove all mail from your account. Perhaps >there is a bad file or attachment in the account, that Claris Emailer can't >download. > >3) Allocate more memory to Emailer. Finder -> Get Info -> Memory -> >increase the amount of memory available to Claris Emailer. > >4) Rebuild the mail database. Backup the two files in the Claris Emailer >Folder -> Claris Emailer Files -> Mail -> > -> Mail Database > -> Mail Index > >Then start Claris Emailer while holding down the Option key. When it asks >if you want to rebuild the database, choose "Yes" for simple rebuild. > >5) Have you recently added any new Inits or Extensions to your system? If >so, remove it and see if your Emailer stabilizes. If you are using Conflict >Catcher, choose Mac OS 9.1 All or Mac OS 9.1 Base. If you are using >Extensions Manager, choose the base system. > >Hope that helps. > >Roger+ > >~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Roger S. Cohen, President, Cohen International > [EMAIL PROTECTED] http://www.rogercohen.com > Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 > >___________________________________________________________________________ >To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to ><[EMAIL PROTECTED]> or <[EMAIL PROTECTED]> > ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
