Dear List friends,
I've received an interesting Email from Earthlink who as you know
are helping to resolve my problem with slow mail, or no mail! Incoming
has certainly slowed - whereas I usually received about 200 a day I now
get from 4-10 or thereabouts. More worrying is the delay in what I do
get - often a day late.
I have now received a note from the Technical Dept in Canada to say
someone else is having the same problem - but that he is using Entourage
- whereas I am using Safari (whether in mac or windows I don't know).
This is what he says:
"Good morning,
I had someone else getting similar email symptoms to you yesterday. The
difference was that they were having the trouble with Entourage rather
than Claris. It turns out that the problem was caused by a bad password
for
Earthlink stored in their Keychain. Once they cleared the password out of
the keychain and unchecked the 'save password' box in email, everything
started working perfectly - no more late messages or other craziness.
Thought I'd pass it on."
I found System Keychain through Spotlight - never having accessed it
before. It was headed pop.earthlink.net - the incoming address I use and
it says it was modified 4/33/09.
-Listed below are 9 items, 6 of which mention the words "Internet
Password" related to different addresses (but no internet password shown)
. I opened each one of them up and found under "Attributes": Name;
Kind; Account, Where, Comments and Show password" - the first 4 items
filled in, nothing in the last 2 and but no password entered.
I have no idea whether it is correctly filled out for Claris and my
Internet connection with Earthlink and Time Warner. Can someone please
tell me the purpose. and how it should read.
Bea
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