I would like to have everyone who is still getting duplicate messages (let's say
for the last month) from the emc-pstc listserver send me an e-mail telling me
they are still getting duplicates.  Please send it to me and not the list.  I
would like to know how often you get the duplicates and what e-mail software you
use.  The IEEE put a fix into place several months ago and since then I do not
get any duplicate e-mails.  I do know that several people still are getting
duplicates, but there are also a lot of people who are not getting duplicates. 
We need to know how many list members still have a problem with duplicates. 

Keep in mind that it is normal to get some duplicates.  If you have posted a
question / answer to the list and the person who responds, respond to "all" you
will get a response directly from the person and one through the list server.  

Also several of the duplicates have been traced to errors on the part of the
client software (such as Microsoft's Outlook) the user is using and has nothing
to do with the IEEE servers.  As a result there is nothing the IEEE can do about
those cases.  The IEEE sysadmin said so far all the dups he has gotten from the
list have been the fault of his e-mail client software and not the IEEE servers.

If you have gotten duplicates in the last week, please e-mail me (not the
emc-pstc list) one of the messages (both copies) with the header. Please do not
forward all of the recent duplicates, one will do.  If you do not have the
headers please do not forward them.  Without headers the IEEE sysadmin can not
chase down the problem. Some servers filter out the headers and some e-mail
clients hide or filter them as well. The headers I am looking for look something
like this:

>Received: from ruebert.ieee.org ([199.172.136.3]) by mail.monarch.com with SMTP
  (IMA Internet Exchange 3.14) id 00006FC3; Mon, 19 Jun 2000 13:47:44 -0700
>Received:  by ruebert.ieee.org (8.9.3/8.9.3)   id LAA02719; Mon, 19 Jun 2000
11:26:11 -0400 (EDT)

The headers tell the story as to where an e-mail has been and how long it stayed
there. One of the keys is the message id numbers. As it moves between systems,
the e-mail becomes a temporary file with the file name that matches the id
number.  From the id number and the time stamps you can tell where it's been. 
For those who care, sendmail is the main transport of e-mail on the Internet. 
You can checkout all the details at http://www.sendmail.org.

Thanks,

Jim

Jim Bacher,  Senior Engineer
Paxar - Monarch
e-mail:[email protected]
voice:1-937-865-2020
fax:1-937-865-2048


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