Alex:

Good Show.

I am curious as to HOW the unfamiliar manufacturer's driver got
into your product. It seems this was a costly substitution in
terms of time and lab fees.

I wonder if you are a victim of the "Purchasing as a Profit
Center Syndrome." This is the characteristic of too many
organizations, where the purchasing agent has the authority (or
takes it) to make parts substitutions on the basis of lower cost,
or sometimes, social relationships.

I've seen many cases of "equivalent" or "as good as" parts that
were anything but. I shudder at the engineering hours I have seen
wasted due to substitutions.

The best approach I can offer is that parts should have approved
and released engineering drawings which cannot be changed except
by going through a formal change control process - which
engineering either controls or participates in.

Purchasing cannot purchase parts from a vendor who is not
approved on the part drawing, except at their own career risk.

Engineering change notices (a.k.a. Design change notices DCN)
should require the approval, in some fashion, of the EMC and
homologation person in the organization.

I have used a check box on ECNs which say:   _____may affect
EMC/EMI
______ may affect approvals/homologation

or something to that effect.

This lets the originator do the alerting, and hopefully actually
think about the broader implications of a change that is being
contemplated.

I'm sure that others on this forum have their own approaches,
either personal or organizational. Perhaps they will share them.

One last remark, and this applies also to vendors who change
parts but not part numbers. An example being the smaller die
sizes of FETs being discussed here lately. I have always found it
helpful to keep a "S-H-one-T" list (SH1T) of rogue vendors not to
buy from, and freely share the list with engineers and, yes, even
purchasing.

Cheers,

Jack

Jacob Z. Schanker, P.E.
65 Crandon Way
Rochester, NY 14618
Phone: 716 442 3909
Fax: 716 442 2182
[email protected]


----- Original Message -----
From: Alex McNeil <[email protected]>
To: <[email protected]>
Sent: Thursday, October 25, 2001 10:04 AM
Subject: EFT Failures..Solved!+ ESD symbol question


|
| Hi Group,
|
| The problem was an oversensitive Display driver. Replacing this
driver
| solved my problem.
|
| It was diagnosed by:
| 1. Was the problem due to conductive or radiated or both? By
using the
| DC lead, made a small loop, as my noise source with EFT test
running, I
| noticed the problem occurring near the display circuitry. The
fault was
| actually a Display lock whereas I thought it was a keyboard
lock (same
| symptons). I then attached my large ferrite core to the DC
cable, several
| turns, and repeated the test. No problems. I assumed from this
that radiated
| was the problem.
| 2. What was actually picking up the noise and was the fault the
display
| driver? I assumed the cable connected to my display was picking
up this
| noise and conductively passing it on to the display driver. I
could not
| bypass the problem using caps, functionality started to play up
a bit
| depending on my value of capacitor. It was at this time I
noticed that we
| were using an unfamiliar driver manufacturer! I went to the
stores and found
| the proper part, fitted it and BINGO it now passes up to
3KV!!!!
|
| I am relatively new to this forum. but I think it a good idea
if we all
| share our problems and diagnostics. I am sure this would be a
great help to
| many of us!!
|
| However, for my next question?
|
| I want to place a "Static Sensitive Area" symbol on my product
molding,
| avoiding words, as it will be a worldwide product. The suymbol
will be
| explained in the user guide.
|
| Q. Is there a worldwide symbol to denote a "Static Sensitive
Area" or a
| European one and another North American one or.... I would need
the .bmp
| file if possible?
|
| Kind Regards
| Alex McNeil
| Principal Engineer
| Tel: +44 (0)131 479 8375
| Fax: +44 (0)131 479 8321
| email: [email protected]
|
| -----Original Message-----
| From: Alex McNeil
| Sent: Tuesday, October 23, 2001 9:44 AM
| To: '[email protected]'
| Subject: EFT Failures..Update!
|
|
| Hi Group,
|
| THANKS for your very much appreciated responses!! I was in
| panic mode!!
|
| I thought it would be appropriate to let you know the
| status.
|
| My product is a small all plastic enclosure Point if Sale
| (POS) Class III terminal. It has an external SMPS, Class II, no
earth,
| supplying SELV, 12Vdc 1.5A to my product. The power supply
works OK with
| some of our other products, for EMC. The problem is with my
product.
|
| I solved the problem at the test house by wrapping a few
| turns of the DC PSU cable through a "Large" Ferrite Clamp at
the Product
| input (it did not work so well at the PSU I/P nor O/P). The fix
cannot be
| considered final due to obvious reasons.
|
| I am now at my Lab, now the serious diagnostics begin. I
| have been trying various "quick fixes" to no avail i.e. Caps,
TVS, MOV etc.
|
| If you have any further comments feel free to email me.
|
| THANKS again to all those who responded with their thoughts.
| I can tell you they were wide and varied just as you would
expect to trying
| to resolve an EMC problem over the NET!!
|
| Best Regards
| [email protected]
|
|
|
|
|
|
|
|
| -----Original Message-----
| From: Alex McNeil
| Sent: 22 October 2001 11:23
| To: [email protected]
| Subject: EFT Failures..Help!
|
| Hi Guys,
|
| I am at an EMC test centre today and tomorrow.
| Unfortunately, my product failed EFT testing on the AC power
port at 1KV.
| This is for various combinations of Line, Neutral and Earth (L,
N, E, LN,
| LE, NE and LNE)
|
| My product is Class II, no Earth. It is supplied by
| an external power supply. This supplies SELV to my product. The
power supply
| manufacturer has stated that his power supply meets EN61000-4-4
for 2KV and
| has emailed me this report to verify this.
|
| Has anyone got a quick solution to my problem so
| that I can implement here at the EMC test house?
|
| Kind Regards
| Alex McNeil
| Principal Engineer
| Tel: +44 (0)131 479 8375
| Fax: +44 (0)131 479 8321
| email: [email protected]
|
|
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