>"Dear Valued Regulatory Test Solution Customer,
>Agilent Technologies has recently made a strategic decision regarding our
>acsource product family..."
>"...to withdraw from the EMI compliance market. So, within a frame
>of less than five years, I have a $13,000 software investment which
>is no longer supported..."
I notice the Agilent Technologies stationery includes the slogan
"Innovating the HP Way." This kind of makes you wonder what
the innovative "HP Way" of customer support is all about, doesn't it?
How many millions of dollars' worth of equipment have each of
us authorized, or will authorize during our 30 or 40 year careers?
Personally, I very much doubt that I will ever recommend purchasing
another piece of HP/Agilent equipment.
Mike Mertinooke
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