Dear Group, Thank you all again for you help in this issue. I have since found out that one of the Engineers I initially contacted was in fact working on a customer's site. For this reason he was unable to respond to my initial request for information.
It was therefore perhaps unjustified, not to mention unproffessional, for me to imply that his company had given me a poor service. I would therefore like to take this opportunity to apologise for including this unfair remark in my original e-mail. Best regards, David Sproul, Alexander Lynn Approvals Management, Tel/fax +44 (0) 1383 852222 Mobile +44 (0) 7950 744466
