I checked this out awhile ago with both UL and TUV, and both reluctantly
rejected it. The problem is as you note below safety related information
doesn't get to the user if your product doesn't have a CD drive. It couldn't
be assured that the customer would have access to it. That's been about 6
months ago.
We send a 1 or 2 page installation document with the products, along
with the
CD which has the whole user manual, installation instructions, and the
standard regulatory stuff that accompanies the product.
We make Ethernet switches and routers and if you need one of those you
must
have a computer or two hanging around that could access the CD or web address
- but oh well.
Gary
From: POWELL, DOUG [mailto:[email protected]]
Sent: Wednesday, February 05, 2003 8:49 AM
To: 'Jon Jones'; Emc-Pstc (E-mail)
Subject: RE: User manual CD web or paper
Jon,
We routinely provide user manuals on CD. We also offer printed media on
request. We've had no complaints.
-doug
Douglas E. Powell
Regulatory Compliance Engineer
Advanced Energy Industries, Inc.
Fort Collins, CO 80535 USA
From: Jon Jones [mailto:[email protected]]
Sent: Wednesday, February 05, 2003 8:51 AM
To: Emc-Pstc (E-mail)
Subject: User manual CD web or paper
Group,
In general circumstances is there any documented legislation regarding the
format a user manual can or must be supplied with the product to the
customer, (Paper, CD, web address etc)
namely if a user manual is to be supplied on CD ROM or via web address ,
then you must assume that the customer has the correct tools (i.e P.C) to
view the information, and in particular if the information contains
essential information that the user needs to view before the equipment is
used (safety considerations or EMC precautions etc)
Any information / thaughts would be appreciated
Rgds
> Jon Jones
> Engineer in Charge
> atl telecom
>
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