If you think Carley and the rest of HP / Agilent upper management are really more concerned about your thoughts - over short term profits, there are several of us that would like to interest you in some swamp land in Florida and a bridge in New Jersey. Seriously, I have had several instances lately with Agilent that convince me that the old HP is gone and the NEW - "lean-mean Agilent machine" no longer values customer loyalty the way the old HP did. In my case, the way I was treated on several issues would have never occurred under the old HP. The net result is I now consider purchasing test equipment from others - something I would have never done in the past. Welcome to the brave new world of "bean counting" business. Michael Taylor (loyal HP test equipment fan) Frozen in Colorado
From: [email protected] [mailto:[email protected]] Sent: Tuesday, February 04, 2003 11:00 AM To: [email protected] Subject: Agilent 6842A I think all of the people that own the Agilent 6842A Harmonic and Flicker Test System should get together and request Agilent to update their software for the new standards. As a loyal HP/Agilent customer, I would expect them to take care of this issue. This is why we buy certain brands of test equipment, and not others. I feel that we "got ripped" on this deal since the 6842A is not a cheap piece of test equipment. Tim Pierce
