In my experience, differential signaling is of little help for ESD 
problems because of the limited common mode voltage range of the 
receiver. ESD can generate a hundred volts across a small imperfection 
in the way a shield is connected and this shows up as a common mode 
voltage at the receiver.

Because small parasitics can have a large effect with ESD problems, it 
is difficult to give meaningful advice on the problem without having 
detailed knowledge of the design of the device.

It is a shame that the USB spec (probably 1.1 here) is not tolerant of 
transients. It would have been really easy to include this in the 
specification originally and really easy to design to such a spec, 
especially for something slow such as a mouse. USB devices seem to 
regularly disappear even without ESD. Every now and then I have to 
reconnect a mouse or keyboard or other USB peripheral (on several 
different computers) because USB does not retry if no answer on the 
first one (may have been fixed in later USB specs, but I doubt it). I 
have clients that complain about this "feature" of USB. To prevent USB 
drops from ESD you generally need a very high quality cable and 
connector combination and the cable shield has to be closely referenced 
to the signal ground of the receiver to prevent common mode overload 
problems.

I have never liked USB hard drives because of the problems I have 
experienced with USB. Firewire, in my experience, has been much more 
robust. USB also requires CPU cycles and can slow down if the CPU is 
busy doing other things. Firewire does not require intervention by the 
CPU which part of the reason that Firewire 400 is faster than USB "480."

Doug

On 1/5/10 2:07 PM, John Woodgate wrote:
> In message <[email protected]>, dated Tue, 5 Jan 2010, Fred 
> Townsend <[email protected]> writes:
>
>> If the discharge is interrupting the signal then the signal low and 
>> the shield ground are being combined at some point. USB is a 
>> differential signal. Sounds like something is connected wrong at 
>> either the mouse end or the USB receiver chip end.
>
> Whatever voltage is on the shield is ALSO on the differential pair, as 
> a common-mode signal. The CMRR may well not be enough to cope, and the 
> permissible common-mode voltage may be exceeded anyway.

-- 

     ___          _       Doug Smith
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