Some of these threads cause me to meta-think.

I have just looked at some trend lines slowly creep across the monitor that
represent several parameters of a box that is running under an abnormal
operating condition. I come back to the test bench from an environmental
chamber, where I am torturing something else - then I am thinking about how I
am thinking about Thiokol, EADS (Ariane 501), AECL (Therac-25), etc. Yes, what
I am doing is much less complex, but it is all on me; and if I fail to find a
problem and allow it to go to production, then the problem is not systemic.
Either I screwed up, or I was ignored.

At a PREVIOUS place of employee, I was pulled into a managers' meeting. When
it was evident that they were going to ignore my advice, I said "Good people,
it seems that we are having a Morton Thiokol moment".

With much respect to Mr Javor, I do not believe in a "systemic problem".
Sometime, somewhere, there was a singular decision to take a risk, or deny
that there is a significant risk.

R/S,
Brian 


From: [email protected] [mailto:[email protected]]On Behalf Of Ken Javor
Sent: Friday, December 18, 2009 12:24 PM
To: [email protected]
Subject: Re: [PSES] Emissions from Computer power supplies - update

I offer a slightly different interpretation of the O-ring tragedy than Messrs.
McDiarmid and Mr. O’Connell et al.

As at many other large organizations, there is a strong line of demarcation
between management and engineering responsibilities within NASA.  This results
in a Balkanization of priorities, where management is primarily concerned with
getting the job done, and the engineers are primarily concerned with getting
things right.   Managers come up the ranks from engineering, but once they
move up a few levels they are in charge of engineering disciplines they do not
understand well.  At that point, they have to rely on engineers’ inputs to
make important decisions concerning issues they do not fully understand.  

When engineers on average appear to have a strongly vested position in no risk
at the expense of schedule, and when the suggestions they offer, again on
average, do not support schedules and appear to be self-serving in that they
are overly conservative, then on average managers begin to lose faith in
engineering’s inputs, and they rely more and more on their own gut feel. 
That works only as long as the decision is rooted in a discipline the manager
understands, but it can be disastrous when he is outside his area of
competency.

I liken this to the fable of the little boy who cried wolf.  When managers
repeatedly get answers they cannot use from engineering, engineering loses
credibility, and management cannot tell the difference between a real warning,
and business as usual.

In conclusion, I am saying this is a systemic problem, in that the
organizational split in job priorities results in a severing of authority, and
responsibility.  Once that happens, the organization decision making process
is damaged. 
 
Ken Javor

Phone: (256) 650-5261

From: <[email protected]>
List-Post: [email protected]
List-Post: [email protected]
List-Post: [email protected]
Date: Fri, 18 Dec 2009 11:02:54 -0800
To: <[email protected]>
Subject: Re: [PSES] Emissions from Computer power supplies - update


As I recall, the NASA rocket booster O-ring tragedy was attributed to putting
programme schedule above all other concerns.   
_______________________________________
_____________________________________________ 

Ralph McDiarmid  |  Schneider Electric  |  Renewable Energies Business  |  
CANADA  |   Project Technologist 
Phone: +1-604-422-2622  |   Fax: +1-604-421-3029  |   
Email: [email protected]
<mailto:[email protected]> |   Site: www.xantrex.com
<http://www.xantrex.com/>  |  Address: 8999 Nelson Way, Burnaby, BC V5A 4B5,
CANADA 

*** Please consider the environment before printing this e-mail 

From: John Woodgate <[email protected]> 
To: [email protected] 
List-Post: [email protected]
List-Post: [email protected]
List-Post: [email protected]
Date: 12/18/2009 10:56 AM 
Subject: Re: [PSES] Emissions from Computer power supplies - update 

In message 
<690230e9cf51aa4ebf639fae9216d5b1015a4...@mer2-exchrec1.echostar.com>, 
dated Fri, 18 Dec 2009, "Grasso, Charles" <[email protected]> 
writes:

>Sorry Brian - I guess I do not understand your position. Are you saying 
>that North American companies are not requiring compliant product?

It's almost certainly a lot more complicated than just a blatant 'Ship 
us non-compliant product.' Remember NASA's 'O-rings'? Delinquency is 
most often spread thinly through both supplier and customer.
-- 
OOO - Own Opinions Only. Try www.jmwa.demon.co.uk <www.jmwa.demon.co.uk> and
www.isce.org.uk <www.isce.org.uk> 
John Woodgate, J M Woodgate and Associates, Rayleigh, Essex UK

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