Hi Folks,

 

When I  recently asked an OEM for a UL EN60950-1 safety report for an ITE
product, instead of the usual single PDF,  compiled with all the required
sections,  I got a zip file containing all the sections as loose-leaf rtf and
jpg documents.   In this case, there were sections from an original report, an
amendment the following year, and a later report that same year.   If this
were a simple report I could just compile it into a single PDF by referring to
similar examples,  but that is not the case here.     I don’t even know
where to start with this and the OEM doesn’t seem to have the expertise
either. 

 

Since it was a UL report, I called UL to talk about it,  however, they were
only able to respond that they couldn’t comment on the report because it’s
the proprietary information of a customer.   

 

Well, that can’t be the whole answer.   Surely there are standard(s) that
govern what goes in this report, therefore, my question (as to the
completeness and the order of sections in the report) can be answered without
using the proprietary information of a customer, other than that contained in
the file that was released to my company.    How else could any inspector
evaluate a safety report?

 

Short of taking enough classes in Safety Engineering (I’m not opposed, but
there is no budget at this point),  is there a good way to sort this out, or
at least work around it?  If I asked UL a different question or approached it
>from a different angle, might they  give a more useful answer?     

 

Any perspective on this would be appreciated.  Right now it feels like being
in an episode from the Twilight Zone….

 

Best Regards,


George Stults

WatchGuard Technologies Inc.

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