I received many replies, public and private, and many  people have assisted
me, thank you!

In particular, Gert Gremmen in The Netherlands was able to create a trouble
ticket on the CENELEC web site and here is the response.  I for one, will
be flagging my shortcut to CENELEC with their expected hours of operation.
 I suppose all this could be avoided is the webmaster had placed a message
on the website indicating it was down for routine maintenance instead of
allowing the server error codes to show up as if the site were broken
somehow.

Thank you all,  -doug



Dear Mr Gremmen,



The CENELEC website has been up and running as usual, with exception of
Thursday 29 March, from 12:00 to 18:00 CET, because of a general
maintenance on the CENELEC database.

There has been another issue on Tuesday afternoon indeed, we were forced to
reboot the server and consequently the dynamic pages of the CENELEC website
were inaccessible for a certain period.



For your American colleagues, it’s important to note that we run our
backups on a daily basis between 20:00 and 21:00 CET. This usually takes
more or less 30 minutes, and indeed falls during business hours in the US.



If you again experience any difficulties during European business hours,
feel free to let me know by sending me a print screen of the error message
on the page.

We apologize for any possible inconvenience caused.



Best regards,

*Els SOMERS*

Officer - Competence Centre - EDP

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