I didn’t see the programme, but will make the effort to do so.
However, German quality and reliability is a false perception. ‘German’ 
consumer goods are generally made in the same Chinese factories using the same 
components as the rest of the world’s brands and are generally neither more nor 
less reliable.
As for German ‘premium’ quality cars, they regularly dominate the worst 
positions in the most unreliable car statistics, one brand is particularly poor 
– looks good though.
Who says German products and engineering is premium? That’ll be the Germans and 
their cleaver marketing machine.
No offence to anyone intended, just observations.
T

----- Original Message -----
From: Ed Price
Sent: 06/07/12 10:12 AM
To: [email protected]
Subject: [PSES] German Technical Reputation

I was watching an interesting BBC documentary TV show the other night; it’s 
focus was product quality and the publicly perceived image of quality goods. 
I had been aware that German consumer goods had at one time been held in poor 
repute in the British marketplace; recall the Irish song about a man who caught 
his wife cheating on him, so he attacked her with a razor and then hung 
himself: 
But she’s still alive and sinnin’ 
For the razor blade was German made 
But the rope was Belfast linen! 
http://www.youtube.com/watch?v=0wmwwvWE3lE 
The BBC explained that German industry (starting with AEG) began a corporate 
and industrial makeover around 1900, emphasizing a designed-in quality that 
stretched from the product itself to even the graphics and fonts used in their 
advertising. They further explained that this gave rise to German product 
verification societies which set standards and enforced compliance (see, I did 
manage to keep on topic). 
The BBC claimed that within 10 years, the effort had turned around the British 
public’s perception of German consumer goods quality. 
Ed Price
El Cajon, CA
USA

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