Please also see the abstract part of ISO 18019

http://www.iso.org/iso/iso_catalogue/catalogue_ics/catalogue_detail_ics.htm?csnumber=30804

Thank you.

Best regards,

Bin



From:   Brian Oconnell <[email protected]>
To:     [email protected]
Date:   04/19/2013 11:17 AM
Subject:        [PSES] ISO18019



Customer requested example code to talk to widget. Wrote some simple stuff
in C and Python and then sent. The Emperor was happy, but in a nearby star
system, a customer of this customer sends legal-type letter requesting 
that
code examples and usage be re-submitted in accordance with ISO18019.

According to ISO site, this standard
"provides guidelines for the design and preparation of user documentation
for application software. It describes how to establish what information
users need, how to determine the way in which that information should be
presented to the users, and how then to prepare the information and make 
it
available."

Anyone have experience with this standard? Do we need to hire a 
professional
writer?

Brian

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Attachments are not permitted but the IEEE PSES Online Communities site at 
http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used 
formats), large files, etc.

Website:  http://www.ieee-pses.org/
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For help, send mail to the list administrators:
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