Re: [PSES] Definition of unsafe product

Fri, 01 Aug 2014 01:37:19 -0700

Hello Scott,
 
A challenge and reversal of the authorities ban should be possible if they have wrongly enforced a sales ban.
 
Firstly, can you share the particular standard and version the authority had your product tested to, and what was the last version of that standard your product fully complied with? On what date was your product tested by the 3rd party test house and on what date was the ban advised to you?
 
Reply off-line if you wish.
 
Regards,
Tony
 
Sent: Thursday, July 31, 2014 at 6:21 PM
From: "Scott Xe" <scott...@gmail.com>
To: EMC-PSTC@listserv.ieee.org
Subject: [PSES] Definition of unsafe product
Recently we received a sales ban from an authority. The authority took a sample from the market and appointed a 3rd party laboratory for verification of LVD conformity. They found a non conformance on construction according to the latest version of safety standard and concluded the product is unsafe. The requirement is new in the latest version and did not appear in the previous version.

When our product was verified by the 3rd party test house, it complied with previous version of safety standard but was the latest version of the safety standard at time of testing. The new version was issued 2 months later and has an additional construction requirement. The DoW of previous version of safety standard is in 2016. We are at loss how come they consider our product unsafe with the latest version of the standard during this transitional period. Any previous experience to deal with such authority can be shared? It sounds ridiculous charge on our product.

Thanks and regards,

Scott

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