On 10/19/2016 9:36 PM, Ed Price wrote:
The customer is king, whatever he wants (subject to his agreement to
pay for), he can demand, and if you want the sale, you will comply
Bingo. You win the prize.
I've been surprised, sometimes, after working to beat down compliance
problems, to be told the customer says it's OK, but in military
contracts (and some others) the customer is able and willing to relax
them -- and can convince regulators to let him.
Some of these problems have been inherited from decades-old agreements,
and some will crop up again, as, once accepted, they set a precedent (at
the same customer, anyway) for doing so again.
I suspect comrades in the craft will agree that's wise to record and
institutionalize procedures to avoid such inherited problems in the
future, but it's not unusual to find a design re-used because someone
got a customer to relax requirements -- and it wasn't marked as one to
avoid.
A former manager now retired-- the crazy guy who asked me to interview
at Smiths Aerospace -- called this "Lessons Written Down." Just not READ.
And then you get (a different manager, mind,) "What part of STOP WORK
don't you understand?"
OK. But I was once brought into a company I won't name to write a test
plan after all their EMC engineers were diverted to upgrade existing
products to tougher standards. It has happened.
Whoops.
Cortland Richmond
ka5s
-
----------------------------------------------------------------
This message is from the IEEE Product Safety Engineering Society emc-pstc discussion
list. To post a message to the list, send your e-mail to <[email protected]>
All emc-pstc postings are archived and searchable on the web at:
http://www.ieee-pses.org/emc-pstc.html
Attachments are not permitted but the IEEE PSES Online Communities site at
http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used
formats), large files, etc.
Website: http://www.ieee-pses.org/
Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe)
List rules: http://www.ieee-pses.org/listrules.html
For help, send mail to the list administrators:
Scott Douglas <[email protected]>
Mike Cantwell <[email protected]>
For policy questions, send mail to:
Jim Bacher: <[email protected]>
David Heald: <[email protected]>
