In general 10-40 degrees Celcius is sufficient for indoor use.
Most batteries keep enough energy to get the product started/operating,
but I personally have experienced Iphones that crash when taking pictures 
outdoors in winter.
( below say 5 degrees Celcius)
Same for (some) canon cameras (probably others too) operating from ordinary 
rechargeable penlites. 

It did not prevent most manufacturers to just specify 10-40 degrees,
and since consumers never read this stuff (do consumers ever read ? If they did
so we would not call them consumers !) it obviously does not stop them
from consuming when it's cold anyway. 

When integrating products into larger systems I use this range for
non-specified products. It means that the inside temperature of these
systems should not exceed 40 degrees, and this is very confronting
to some manufacturers, used to integrate OEM stuff inside. 

Regards,

Ing. Gert Gremmen
Approvals manager
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From: Scott Xe [mailto:[email protected]] 
Sent: Saturday 5 November 2016 17:27
To: [email protected]
Subject: Re: [PSES] Operating temperature range for consumer electronics & 
electrical appliances

Hi Adam,

Thanks for your views/comments!

In summary, most of suppliers produce uniform products for all countries 
including very cold weather ones.  If the products are used indoors, the 
ambient temperature would not go to low temperature extreme.  Thus general 
consumers including those lived in very cold areas do not need special design 
of products.

If the product is transported from outdoors to customer house, a once-off 
warm-up time could be tolerated by most of consumers.

For products used in tough environment, special design is required and cost is 
higher for small group of users only. 

Regards,

Scott


From: Adam Dixon <[email protected]>
Date: Saturday, 5 November 2016 at 7:21 PM
To: Scott Xe <[email protected]>
Cc: <[email protected]>
Subject: Re: [PSES] Operating temperature range for consumer electronics & 
electrical appliances

Hi, Scott,

 
Apple informs its customers about temperature extremes and battery/device 
performance in an easy-to-find article titled "Keeping iPhone, iPad, and iPod 
touch within acceptable operating temperatures."  Apple users in Norway should 
have the same hardware as those in the US, so should be no unique thermal 
design for Norway. 
All consumer electronics manufacturers should have 
transportation/storage/operating temperature ranges, though it is difficult 
sometimes to locate the numbers in their documentation.  I designed with LCD 
panels for several years and there are similar design challenges with liquid 
crystal temperature behavior at high/low temperature extremes.  There was one 
panel design for worldwide use.  Only when the panel was being designed into a 
product for outdoor use (ex:  digital signage), were additional heating/cooling 
hardware added to ensure the panel itself stayed within the required liquid 
crystal temperature range. 

In the case of EU consumer electronics, the TV's listed on Tesco's site look 
quite similar to those on WalMart's and both have travelled from factories in 
Asia, so the temperature ranges are likely identical or very similar (though 
difficult to locate!).  I expect your concern is more for portable electronics 
like cell phones and tablets?  

For larger appliances like the refrigerator and washer that you mention, there 
typically would be a temperature transition time associated with the delivery 
and installation which would likely satisfy the operating range (i.e. warm up 
to within operating range before being powered on for the first time).  While 
not related to the EU consumer electronics market, there are some easy to find 
articles on NEBS compliance that describe the transition temperature 
times/rates to which NEBS hardware is tested  -- just a comparison reference 
specific to the transition temp/time behavior since your concern seems more 
related to portable electronics and lithium batteries.  Also, Panasonic has a 
short article describing Mil-Std-810G testing of their Toughbook family, but 
that's a "ruggedized" laptop compared to what most consumers use.
Regards,
Adam

 

On Sat, Nov 5, 2016 at 4:51 AM, Scott Xe <[email protected]> wrote:
John,
 
Thanks for your sharing!  It is really beyond our knowledge and experience.  I 
thought UK is seldom to have such low temperature.
 
It seems most of normal electrical appliances may really not work in some 
countries where their lowest temperature below 0 degC such as Norway.  Do they 
have specially designed products for their markets?
 
Regards,
 
Scott
 
 
 
From: John Woodgate <[email protected]>
Date: Saturday, 5 November 2016 at 4:33 PM
To: 'Scott Xe' <[email protected]>, <[email protected]>
Subject: RE: [PSES] Operating temperature range for consumer electronics & 
electrical appliances
 
It's largely unknown in Britain, I think. In recent years in the south of the 
island, an interior temperature near 0 C has probably been very rare, but that 
would not apply much further north, in the Highlands of Scotland.
 
With best wishes DESIGN IT IN! OOO – Own Opinions Only
www.jmwa.demon.co.uk J M Woodgate and Associates Rayleigh England
 
Sylvae in aeternum manent.
 
From: Scott Xe [mailto:[email protected]] 
Sent: Saturday, November 5, 2016 8:16 AM
To: [email protected]
Subject: Re: [PSES] Operating temperature range for consumer electronics & 
electrical appliances
 
Hi Ted,
 
I am referring to general electrical products such as TVs, audios, 
refrigerators, washing machines, etc. for indoors use.  The lowest operating 
temperature of lithium battery triggered us to talk about this subject.  The 
lithium battery is not allowed to operate at 0 degC or less – it is actually 
not working well below 10 degC.  We found most of electrical products are 
claimed to operate from 0 to 35-40 degC.  If the users return home at night in 
winter and find all electrical products become malfunctioned.  They have to 
turn on the heater and wait for the ambient temperature going upto 0 degC or 
higher.  Is it a norm and acceptable user experience in EU?
 
For the products used outdoors, the mobile devices using lithium battery are 
very common nowadays.  How can they survive for outdoors use?  Understand EV 
cars do have a heater helping the starting up but most of mobile devices do not 
have such luxury facility.
 
Thanks and regards,
 
Scott
 
 
 
 
From: Ted Eckert <[email protected]>
Date: Saturday, 5 November 2016 at 8:04 AM
To: Scott Xe <[email protected]>, "[email protected]" 
<[email protected]>
Subject: RE: [PSES] Operating temperature range for consumer electronics & 
electrical appliances
 
Hi Scott,
 
What is the product type? If this is something that could be used outdoors, you 
need to plan for winter temperatures in northern Sweden and summer temperatures 
in southern Spain. Consumer products intended for indoor use will still be used 
in un-air-conditioned residences in southern Europe in the summer.
 
Ted Eckert
Microsoft Corporation
 
The opinions expressed are my own and do not necessarily reflect those of my 
employer.
 
 
This email message may contain confidential and privileged information.  Any 
unauthorized use is prohibited.  If you are not the intended recipient, please 
contact the sender by reply email and destroy all copies of the original 
message.
 
From: Scott Xe [mailto:[email protected]] 
Sent: Friday, November 4, 2016 4:18 PM
To: [email protected]
Subject: [PSES] Operating temperature range for consumer electronics & 
electrical appliances
 
What is operating temperature range satisfying most conditions for EU?
 
Thanks and regards,
 
Scott
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