Not that it helps in this case, but the user wants to know where to find
the information, not who supplied it, so the wording (which often
appears in standards) should be something like: The [data] shall be
marked on the product or, if that is not possible, on the packaging, and
ALSO in the user instructions accompanying the product.
On 2025-05-07 08:31, Charlie Blackham wrote:
Amund
7.Manufacturers shall indicate on the radio equipment their name,
registered trade name or registered trade mark and the postal address
at which they can be contacted or, where the size or nature of radio
equipment does not allow it, on its packaging, or in a document
accompanying the radio equipment. The address shall indicate a single
point at which the manufacturer can be contacted. The contact details
shall be in a language easily understood by end-users and market
surveillance authorities.
The highlighted text is both key and unhelpful – there’s no guidance
as to how small/big a product is before you can’t put address on it –
you won’t find an address on the back of any smart phone, even though
you could argue there’s plenty of space😊
You can also use a “minimum viable address” – i.e. what’s the minimum
that the post office would need to deliver to your company – in the
UK, this could just be “Building name/number; postcode; Country”
Personally, if you have room for URL and phone number, you have room
for the address – which is what is asked for instead of the other 2.
Best regards
Charlie
**
*Charlie Blackham*
*Sulis Consultants Limited*
*Tel: +44 (0)7946 624317*
*Web: https://sulisconsultants.com/*
Registered in England and Wales, number 05466247
*From:*[email protected] <[email protected]>
*Sent:* 07 May 2025 07:05
*To:* [email protected]
*Subject:* [PSES] EU / CE marking - labeling on product - point of contact
From RED directive 2014/53/EU:
Do you use Postal address as contact point on the product label? I
have internally suggested to use the web address and in addition, the
support telephone number. Sounds OK?
Best regards Amund
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