Having done customer support in the past on PLC related equipment, you quickly learn that when someone calls you with a problem where they can't communicate with it, it is no longer operational etc; The first question you always ask, is there a power on light on the front of the controller, and what color is it? That way they look to make sure it is actually on. The power on indicator lights were always green, but they don't know that. :-)
Dave On 9/27/2012 9:41 AM, Dave Caroline wrote: > I favorite thing that happened to a few of us at a previous job fixing > electronic kits (amplifiers tuners etc) > one sits there scope probe in hand probing everywhere on the board and > someone wanders by and says > I would work better if you switch it on! > > I have been on both sides of that one :) > > Dave Caroline > > ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://ad.doubleclick.net/clk;258768047;13503038;j? http://info.appdynamics.com/FreeJavaPerformanceDownload.html _______________________________________________ Emc-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/emc-users
