Here's a direct link to the KB article:

https://cp-enterasys.kb.net/article.aspx?article=5476&p=1

On  the A2's, there is a reset button to the right of the console port.  Hold 
down the button for at least 5 seconds with a paper clip, and all local user 
passwords will be cleared.

Regards,
Ryan Careno
Global Technical Assistance Center
Enterasys Networks
50 Minuteman Rd.
Andover, MA 01810

Phone: +1 (800) 872-8440
e-mail: [email protected]

"There is nothing more important than our customers"



-----Original Message-----
From: Volker Kull [mailto:[email protected]] 
Sent: Thursday, April 12, 2012 1:31 PM
To: Enterasys Customer Mailing List
Subject: AW: Re: [enterasys] A2 password recovery

I don't know what you are doing.
Go to www.enterasys.com , select support site and choose search knowledgebase 
(Research & Tools)
That's all !

Volker Kull

BELL Computer-Netzwerke GmbH
Ohmstr. 6 - 76229 Karlsruhe (Germany)
Tel: +49 721/6624993-0 Fax: +49 721/6624993-30
Email: [email protected]

----- Originalnachricht -----
Von: [email protected] [mailto:[email protected]]
Gesendet: Thursday, April 12, 2012 07:22 PM
An: Enterasys Customer Mailing List <[email protected]>
Betreff: Re: [enterasys] A2 password recovery

I can't fight the need to reply with this:
http://lmgtfy.com/?q=enterasys+support
Notwithstanding that, I can't believe the website of the manufacturer of
my network would be unknown me... What's going on?



On 12-Apr-12 18:54, Jairo Soriano wrote:
>
> Dear Volker,
>
> Thanks for your help, could you tell me where i could find this article.
>
> Thanks a lot,
>
> Jairo Soriano
>
>  
>
> *De:*Volker Kull [mailto:[email protected]]
> *Enviado el:* jueves, 12 de abril de 2012 08:49 a.m.
> *Para:* Enterasys Customer Mailing List
> *Asunto:* AW: [enterasys] A2 password recovery
>
>  
>
> Enterasys Support FAQ
>
> Article ID:  5476
>
>  
>
> viele Grüße
>
> Volker Kull
> Geschäftsstellenleiter Süd
>
> *BELL Computer-Netzwerke GmbH
> *Ohmstr. 6 - 76229 Karlsruhe - Germany
> Tel:     +49 (0) 721 6624993-0     
> Fax:    +49 (0) 721 6624993-30
> e-mail   [email protected] <blocked::mailto:[email protected]>_
> web      _www.bell.de <blocked::http://www.bell.de/>
> _
> Beschreibung: BELL
>
> Geschaeftsfuehrer: Dipl. Ing. Tobias Groene
> Sitz der Gesellschaft: Bonn, HRB 6444 Amtsgericht Bonn   
>
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>  
>
>  
>
> *Von:*jairo soriano [mailto:[email protected]]
> <mailto:[mailto:[email protected]]>
> *Gesendet:* Donnerstag, 12. April 2012 16:21
> *An:* Enterasys Customer Mailing List
> *Betreff:* [enterasys] A2 password recovery
>
>  
>
>     Could you help me,
>
>     I lost the password , anybody know the procedure for password
>     recovery or password reset. But I don’t want lose the configuration.
>
> Thanks a lot for your help and
>
> support,
>
> Bestregards,
>
> Jairo Soriano
>
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