Just echoing that - and Not sure if it's at all related, but we 
occasionally see that with our 3620 access points; they just disappear from the 
network - we would go & swap them, bring them back to the office and they would 
work again, move them back and they would still work again.  We eventually 
started killing POE & disabling the interface to them for about 15 minutes (so 
they completely drained) and after that they would be fine;, but shorter 
reboots would not help.  So we came to the conclusion that it was the long 
downtime during the walk back to the office, rather than the change of network 
location that was causing the 'fix'.
It's an extremely rare event (maybe 5-10 times this year out of nearly 400 
AP's) but it is similar - I have not heard of it happening with clients, but we 
are heavy with laptops here, so there isn't a lot of fixed stations out there, 
and most of them are regularly turned off overnight (which would 'fix' the 
issue as well).


------------------------------
James Shuttlesworth
Network Technologies Manager
Ursinus College
Information Technology
[email protected]

From: Brian Anderson [mailto:[email protected]]
Sent: Thursday, June 21, 2012 1:08 PM
To: Enterasys Customer Mailing List
Subject: RE: [enterasys] No input data from user

On your hard shutdown, did you also unplug the power from the pc, and let it 
sit for a few moments to drain the power out and plug it back in?

From: Walter Witkowski 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Thursday, June 21, 2012 10:38 AM
To: Enterasys Customer Mailing List
Subject: [enterasys] No input data from user

Hello all!

Thought I would tap the great knowledge base here.  This may not be Enterasys 
specific although the environment is C3's..
 I've seen several times where a pc (Dell 970/980) will lose network 
connectivity after it has been working.  This usually happens after a power 
down and up cycle.  When the user starts for the day. The initial reported 
problem begins with no DHCP request from the pc.   Further investigation of the 
C3 stack port shows no incrementing inbound counters on the user port.  Port 
status shows ok at 1G.  Mirroring the port shows no inbound packets.  Outbound 
counters do increment.  Hard coded ip address on the pc presents no packets 
either.  Another pc plugged into that port responds correctly.  Tried hard 
power on the pc to no avail and changed out the patch cable from pc to wall 
jack.   Strangely if we move the pc to another network----several minutes away 
at the help desk --- it works.  Returning the pc to the original port it 
works!!!!
Any ideas where to look next or things to try would be greatly appreciated .
Really wierd!

thanks in advance



Walt Witkowski Primary Network Specialist - Office of Information Technology - 
Delaware County Community College
ellucianTM
610-359-5017(phone) / 610-359-4123 (fax) / 856-217-4430(cell)
[email protected]<mailto:[email protected]>
[email protected]<mailto:[email protected]>
www.ellucian.com<http://www.ellucian.com/>

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