Hi all,

Found one solution.

stop the service
Delete the services-db folder in the c:\program files\enterasys
networks\RASM\ directory
start the service

Regards,
Hugo Veiga



2013/11/4 Nick Allen <[email protected]>

> Not me I'm afraid Hugo, but if you end up having to, you can reinstall
> RASM, you can pull the config back from the RBT unit into RASM.
>
> Nick.
>
> On Fri, Nov 1, 2013 at 5:49 PM, Hugo Veiga <[email protected]> wrote:
>
>> Hi all,
>>
>> I have Roam About Switch Manager version 7.1.5.2.0 today I had to reboot
>> the server and I can't reload the application.
>>
>> It says:
>> Server information:
>> Initialization Failure: One or more server modules have not started
>> successfully. This can lead to failures when accessing and viewing data.
>> Please check the log.
>>
>> In the Log:
>> THROW: null java.lang.NullPointerException at
>> org.exist.storage.NativeBroker$NodeRef.<init>(NativeBroker.java:2980) at
>> org.exist.storage.dom.DOMFile.findValue(DOMFile.java:1336) at
>> org.exist.storage.dom.DOMFile.get(DOMFile.java:1476) at
>> org.exist.storage.NativeBroker$20.start(NativeBroker.java:2802) at
>> org.exist.storage.dom.DOMTransaction.run(DOMTransaction.java:111) at
>> org.exist.storage.NativeBroker.objectWith(NativeBroker.java:2800) at
>> org.exist.storage.NativeBroker$21.start(NativeBroker.java:2828) at
>> org.exist.storage.dom.DOMTransaction.run(DOMTransaction.java:111) at
>> org.exist.storage.NativeBroker.objectWith(NativeBroker.java:2820) at
>> org.exist.dom.DocumentImpl.getChildNodes(DocumentImpl.java:696) at
>> org.exist.storage.serializers.NativeSerializer.serializeToReceiver(NativeSerializer.java:88)
>> at org.exist.storage.serializers.Serializer.toSAX(Serializer.java:749) at
>> org.exist.xmldb.LocalXMLResource.getContentAsSAX(LocalXMLResource.java:282)
>> at bru.e(SourceFile:169) at atg.a(SourceFile:106) at cax.a(SourceFile:125)
>> at
>> com.trapeze.fw.services.server.AbstractServiceContainer.startServices(SourceFile:295)
>> at
>> com.trapeze.appl.rm.server.services.RMServiceContainer.startServices(SourceFile:84)
>> at z.a(SourceFile:392) at afh.a(SourceFile:59) at
>> com.trapeze.appl.rm.server.services.RMServicesWrapper$a.run(SourceFile:46)
>>
>>
>> Can anyone help,
>> Best regards,
>> Hugo Veiga
>>
>>
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