Thanks Jason. I do have a case open for this (00983469).
On Fri, Nov 8, 2013 at 7:24 AM, Jason Parker <jpar...@enterasys.com> wrote: > John, > If I may suggest opening a case on this with the GTAC so we can assist > you. > It would be interesting to know the path that the packets are taking > (through Securestacks,S.K's etc). So maybe this would help you troubleshoot > the issue. > -- > > *Jason * > > > On Nov 8, 2013, at 7:16 AM, John Kaftan <jkaf...@utica.edu> wrote: > > Just the stock "Connection failed, click here to troubleshoot." > > I haven't gone through the local logs though. Based on the error I was > thinking it was a Wireless issue. > > Enterasys said it was a firmware issue on the 3710s that we just deployed > and that we needed to upgrade. I did that and looked for the error and > still see it. > > > > > On Thu, Nov 7, 2013 at 10:38 PM, Julyan, Jeremy <jeremy.jul...@btps.ca>wrote: > >> Are they receiving any sort of Windows/OS error at login? >> >> Jeremy Julyan >> Systems Analyst >> Buffalo Trail Public Schools >> >> Sent from my Android phone >> >> >> -----Original Message----- >> *From:* James Andrewartha [jandrewar...@ccgs.wa.edu.au] >> *Received:* Thursday, 07 Nov 2013, 8:35pm >> *To:* Enterasys Customer Mailing List [enterasys@listserv.unc.edu] >> *Subject:* Re: [enterasys] RADIUS Rejects >> >> On 08/11/13 11:22, John Kaftan wrote: >> > I have had some users having trouble getting connected to our 802.1x >> > wireless network. In the log I see these entries. >> > >> > Authentication request became stale, challenge sent, no response >> > received from client (switch 10.0.5.11/end-system >> > <http://10.0.5.11/end-system>). >> >> > >> > I've seen about 65 of these on the last hour. >> >> This is unfortunately a rather generic error - it generally means the >> client gave up on the request. The first thing to check is if the client >> has the correct time/has your certificate expired. Beyond that I'd start >> looking at logs on the client, checking signal strength/interference etc. >> >> -- >> James Andrewartha >> Network & Projects Engineer >> Christ Church Grammar School >> Claremont, Western Australia >> Ph. (08) 9442 1757 >> Mob. 0424 160 877 >> >> --- >> To unsubscribe from enterasys, send email to lists...@unc.edu with the >> body: unsubscribe enterasys jeremy.jul...@btps.ca >> >> >> - --To unsubscribe from enterasys, send email to listserv@unc.eduwith the >> body: unsubscribe enterasys >> jkaf...@utica.edu >> >> > > > -- > John Kaftan > IT Infrastructure Manager > Utica College > > > - --To unsubscribe from enterasys, send email to lists...@unc.edu with > the body: unsubscribe enterasys jpar...@enterasys.com > > > - --To unsubscribe from enterasys, send email to lists...@unc.edu with > the body: unsubscribe enterasys jkaf...@utica.edu > > -- John Kaftan IT Infrastructure Manager Utica College --- To unsubscribe from enterasys, send email to lists...@unc.edu with the body: unsubscribe enterasys arch...@mail-archive.com
