Would it be possible to turn on the crash reporter temporarily so the
crashes will get reported?

Mike Kaply

On Tue, May 23, 2017 at 6:26 AM, Osdoba, Sascha <[email protected]> wrote:

> Dear all,
>
>
>
> nobody any ideas?
>
>
>
> Also tried today with 52.1.2 ESR - same problem. Even with the regular
> version on those machine we get the same crashes.
>
>
>
> Regards,
>
>
>
> Sascha
>
>
>
>
>
>
>
>
>
> *Von:* Enterprise [mailto:[email protected]] *Im Auftrag von
> *Osdoba, Sascha
> *Gesendet:* Mittwoch, 17. Mai 2017 17:52
> *An:* [email protected]
> *Betreff:* Re: [Mozilla Enterprise] Firefox 52.1.1 ESR "tab crashes"
>
>
>
> Hi Julien,
>
>
>
> „.no crash report send yet“
>
>
>
> In my cck2 config is set “disable crash reporter” so I removed cck2 config
> completely to avoid any possible error or misconfiguration with it.
>
>
>
> Now it’s a default Firefox 52.1.1 ESR installation and crash reporter is
> now active as default.
>
>
>
> Tab crashes after second run of firefox, at first run everything is fine,
> so something in the profile which will be written after first close must
>
> occur this problem. After trying a lot of crashes and start over and over
> again I will see under 
> “C:\Users\username\AppData\Roaming\Mozilla\Firefox\Crash
> Reports” an empty “events” folder.
>
>
>
> Sorry I really like to but I can not provide any error/crash report.
>
>
>
> Btw. sometimes 2 firefox windows opened (you see it on the taskbar) and
> one is not accessible (and yes when firefox was closed only
>
> one firefox was open) – that’s strange but the crash report is even
> stranger and keeps me from deploying company wide until now.
>
>
>
> Regards,
>
>
>
> Sascha
>
>
>
>
>
>
>
>
>
> *Von:* Julien Cristau [mailto:[email protected] <[email protected]>]
>
> *Gesendet:* Mittwoch, 17. Mai 2017 11:44
> *An:* Osdoba, Sascha <[email protected]>
> *Cc:* [email protected]
> *Betreff:* Re: [Mozilla Enterprise] Firefox 52.1.1 ESR "tab crashes"
>
>
>
> Hi Sascha,
>
>
>
> can you check about:crashes on affected machines, and submit the crash
> reports?  Or does even about:crashes not work?
>
>
>
> Thanks,
>
> Julien
>
>
>
> On Tue, May 16, 2017 at 11:57 AM, Osdoba, Sascha <[email protected]> wrote:
>
> Dear all,
>
>
>
> currently we are using Firefox 45.9.0 ESR with CCK2 configuration. For
> testing purposes I deployed 52.1.1 ESR to a few computers
>
> and 2 of them get every time they start the message that tab crashed. I
> deleted everything firefox related in the user profile folder (windows) and
> start FF then it will work until FF is closed an started again. Same
> behavior on both machines. Created a new user
>
> profile - same result, other user on these machines – same result, safe
> mode – same result, installation without CCK2 config – same result,
>
> disabled addons – same result. Also tested version 52.1.0 ESR same result
> on both machines – same result.
>
>
>
> On my machine everything is fine, but I don’t see in the installation.
>
>
>
> Has anyone an idea whats wrong or where I can check any log?
>
>
>
> Regards
>
> --
> Sascha Osdoba
> Basis IT
> Phone: 1971 – Büro: SB3.1.249
>
>
>
>
>
>
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