Can you see if the user has a directory called bookmarkbackups in their profile? If so, these files can be imported via the bookmarks manager.
The problem is that places.sqlite changed between 52 and 68, so typically we take people through what we call watershed releases so things get migrated. There might also be a file called places.sqlite.corrupt that can be used to recover things. If that's there, let me know and we can figure things out. Mike Kaply On Fri, Nov 1, 2019 at 7:14 AM James M. Pulver <[email protected]> wrote: > We had a user who had the management software stop working properly on > his PC and so didn't get updated along the way to 60.0 and point > releases etc. I fixed that yesterday, and so Firefox was updated from 32 > bit 52.x to 64 bit 68.2.0. This is on Windows 10 1607 LTSB. > > Afterwards, it looked like the same profile was being used as before - > we checked profile.ini and it was pointing to the one profile the user > had, which was the default profile. However, no bookmarks were found. > There was a bookmarks.html that we imported, but the user says this is a > very old set of bookmarks. I'm at a loss - is there anything we can do > with the profile to get the bookmarks 52.x were using? > > Note, we haven't seen this with most upgrades between any versions of > Firefox before. If it gets the profile, everything is there. But that > doesn't seem to be the case here. > -- > James Pulver > CLASSE Computer Group > Cornell University > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected] with a subject of "unsubscribe" >
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