Sorry for reaching back into an old thread, I’m currently witnessing the same issue as well. I’ve tried changing the sandbox security setting to 5 and it did fix it on 32 bit 78.2 ESR, but not 64 bit 78.2 ESR (I have folks who have 32 bit and 64 bit installed simultaneously). I’m currently working on trying to migrate my company over to 64 bit cleanly from 32 bit.
I’ve tried refreshing the profile in about:support, closing/opening the browser after changing the sandbox setting from 6 to 5 (even tried 0), and creating a secondary profile to test in 64 bit and didn’t fix it. Perhaps 32 bit would need to be removed before 64 bit sandbox settings will be applied? Or perhaps 64 bit needs to be the default browser? Any thoughts appreciated, Victor From: Enterprise <[email protected]> On Behalf Of Mike Kaply Sent: Monday, August 31, 2020 1:06 PM To: Timo Pietilä <[email protected]> Cc: Mozilla.org <[email protected]> Subject: [EXTERNAL] Re: [Mozilla Enterprise] No sound on websites with 78esr This message was sent from outside of Boeing. Please do not click links or open attachments unless you recognize the sender and know that the content is safe. Please keep me updated and open a bug in Bugzilla if you continue to have issues. Mike On Thu, Aug 27, 2020 at 11:07 PM Timo Pietilä <[email protected]<mailto:[email protected]>> wrote: and that there are something more going on in 68 sounds, I lost sound again even with sandbox set to 5, but restarting FF restored sound. So sandbox to 5 in 68 might not be even relevant to this discussion. I'm sorry about that. I will be testing 78 soonish in our environment (for obvious reasons), so if I have something to add to this I report it after testing. Timo Pietilä On 26.8.2020 7.24, Timo Pietilä wrote: > ...aand I just realized this is old bug, I'm still using 68esr, not 78esr. > > Anyway sandbox to 5 fixes it. > > Timo Pietilä > > On 25.8.2020 7.30, Timo Pietilä wrote: >> I had that same problem and to me sandbox.content to 5 fixed the >> problem. Required FF restart after changing that setting before it >> worked, but now I'm getting sounds from videos. >> >> Same problems: connection to remote machine with RDP -> no sound from >> FF videos played at remote end. >> >> Timo Pietilä >> >> On 24.8.2020 18.16, Mike Kaply wrote: >>> Can you try changing >>> >>> security.sandbox.content.level >>> >>> to 5 and seeing if that fixes it? If so, that would point to: >>> >>> https://bugzilla.mozilla.org/show_bug.cgi?id=1623793 >>> <https://bugzilla.mozilla.org/show_bug.cgi?id=1623793> >>> >>> We had to disable some IPC stuff because of a crash. >>> >>> Mike >>> >>> >>> >>> >>> >>> >>> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer >>> <[email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>>> wrote: >>> >>> Thanks Mike for response.____ >>> >>> __ __ >>> >>> No, we don’t use Firefox-installation on a network-drive. We also >>> tried start Firefox in safe mode or with a new profile. There’s >>> still no sound.____ >>> >>> __ __ >>> >>> Sorry, but I cannot use mozregression. It crahes with errors on my >>> machine (Win 10 1909 - 64Bit).____ >>> >>> __ __ >>> >>> But today we find out the the problem might only occur when we use >>> Remote Desktop to connect on workstations. If on that workstation >>> Firefox is running in version 78esr, there’s no sound coming over >>> the RDP-session.____ >>> >>> __ __ >>> >>> This ist the configuration for sandboxing:____ >>> >>> security.sandbox.content.level = 6____ >>> >>> __ __ >>> >>> May you can also test to confirm the problem with using RDP on a >>> computer which is running version 78esr?____ >>> >>> __ __ >>> >>> Malte____ >>> >>> __ __ >>> >>> *Von:*Mike Kaply <[email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>>> >>> *Gesendet:* Freitag, 21. August 2020 18:52 >>> *An:* Malte Riemer <[email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>>> >>> *Cc:* [email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>> >>> *Betreff:* Re: [Mozilla Enterprise] No sound on websites with >>> 78esr____ >>> >>> __ __ >>> >>> *[Vorsicht Internetmail]: * >>> Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und >>> Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen. >>> Weitere Informationen finden Sie auch in der FAQ Outlook >>> <https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/haeufige-fragen/>____ >>> >>> >>> A couple more thoughts.____ >>> >>> __ __ >>> >>> Have you modified any sandbox preferences:?____ >>> >>> __ __ >>> >>> In about:config, check security.sandbox.content.level ____ >>> >>> __ __ >>> >>> Does it work in safe mode or a new profile?____ >>> >>> __ __ >>> >>> Would you be willing to use mozregression to figure out when it >>> started?____ >>> >>> __ __ >>> >>> https://mozilla.github.io/mozregression/ >>> <https://mozilla.github.io/mozregression/>____ >>> >>> __ __ >>> >>> Mike____ >>> >>> __ __ >>> >>> On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply >>> <[email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>>> wrote:____ >>> >>> Are you by chance running Firefox on a network drive?____ >>> >>> __ __ >>> >>> Mike____ >>> >>> __ __ >>> >>> On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer >>> <[email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>>> wrote:____ >>> >>> Hi,____ >>> >>> ____ >>> >>> I have problems with my sound since I am testing Firefox >>> Version 78esr.____ >>> >>> My Version I use ist 78.1.0esr.____ >>> >>> ____ >>> >>> I can try youtube, spotify or anything else. There‘s no >>> sound. I also uninstalled and cleared the Firefox-profile >>> etc. but without any effect.____ >>> >>> ____ >>> >>> When I use the 68esr-Version, there is no problem.____ >>> >>> ____ >>> >>> When I switch on the debugger and look into the console on >>> several pages I can find this error:____ >>> >>> ____ >>> >>> cid:[email protected]____ >>> >>> ____ >>> >>> Maybe the cause of the problem?____ >>> >>> ____ >>> >>> I don’t use the private mode.____ >>> >>> We have some group policies for deleting cookies and cache >>> data when closing the firefox and some other stuff. ____ >>> >>> ____ >>> >>> Has anybody else the same problem?____ >>> >>> ____ >>> >>> Thanks____ >>> >>> Malte____ >>> >>> ____ >>> >>> Der Schutz Ihrer personenbezogenen Daten ist der Stadt >>> Münster ein wichtiges Anliegen. Die Datenschutzerklärung >>> finden Sie unter folgendem Link: >>> https://www.stadt-muenster.de/datenschutz.html >>> <https://www.stadt-muenster.de/datenschutz.html>____ >>> >>> Zusammen gegen Antisemitismus____ >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected]<mailto:[email protected]> >>> <mailto:[email protected]<mailto:[email protected]>> >>> https://mail.mozilla.org/listinfo/enterprise >>> <https://mail.mozilla.org/listinfo/enterprise> >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise >>> <https://mail.mozilla.org/listinfo/enterprise> or send an >>> email to >>> [email protected]<mailto:[email protected]> >>> >>> <mailto:[email protected]<mailto:[email protected]>> >>> with a subject of >>> "unsubscribe"____ >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected]<mailto:[email protected]> >>> https://mail.mozilla.org/listinfo/enterprise >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>> [email protected]<mailto:[email protected]> with >>> a subject of "unsubscribe" >>> >> >> _______________________________________________ >> Enterprise mailing list >> [email protected]<mailto:[email protected]> >> https://mail.mozilla.org/listinfo/enterprise >> >> To unsubscribe from this list, please visit >> https://mail.mozilla.org/listinfo/enterprise or send an email to >> [email protected]<mailto:[email protected]> with a >> subject of "unsubscribe" > > _______________________________________________ > Enterprise mailing list > [email protected]<mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected]<mailto:[email protected]> with a > subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected]<mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected]<mailto:[email protected]> with a subject of "unsubscribe"
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