Several days ago I posted this and I hope your silence does not mean that
none of you know how to solve this.
OK you experts, here is a problem I hope you can solve-
The situation: I installed a fresh OS 9.1 on my G4 466 with 640 megs of RAM
(I did this as part of partitioning a 40 gig drive). After that was done, I
dragged a copy of the Documents folder that I had made half an hour before,
and put it on the HD. This was the same procedure I have done several times
before, and those times Entourage worked seamlessly. I also placed many
elements from the preferences folder (from the previous system) in the new
system.
BUT THIS TIME;
Opening Entourage led to a series of varying crashes, quits, error messages.
Hmm. Doing simple and complex rebuilds did not help. Trashing all the
preferences did not help.
So I did another clean install of the OS, then a clean install of Office
2001, and then attempted to run Entourage. Same error messages. I get error
4362, out of memory, end of file messages, one after the other. I tried the
dozen obvious things before posting the question.
When I click on the database itself (instead of the Entourage icon) to open
the program, and hold down Option, I get the dialogue asking if I want to do
a rebuild. I say yes, and when I have it do a complex rebuild the entire
computer freezes solid at 11000 messages. There are some 16000 messages.
--As a temporary measure, I am working in Entourage with a totally new
identity and database and contact list. All my stored email addresses are
gone. I can't change to my main Identity without Entourage crashing.
Is there a way around this?
I have been a user of Entourage from the first day it was released. It has,
by and large, performed superbly.
What is the procedure from here? I have a copy of the MUD from several weeks
ago and from a month ago, on CD.
By the way, every other program - Internet Explorer, Word 2001, Tex-Edit,
Drop Drawers, First Class, and so on, works perfectly.
Lorin Roche, Ph.D.
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