On 6/2/01 8:19 AM, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
> I've been using entourage as part of microsoft office for the mac for
> months with no problem. After experiencing some sporadic crashing,
> now entourage won't open at all. Usually the crash freezes
> everything, but occasionally the cursor will move although it won't
> interact with anything. I've tried rebuilding entourage, trashing
> preferences, reinstalling mac system software. Is my next step
> reinstalling office or is there something else I can do? Thanks.
>
If you have Windows Media Plugin in the Internet Explorer Plugins folder,
remove it. Then get Service Release 1 for MS Office 2001 at the MacTopia (MS
Office for Mac ) website and install it. When you say "Rebuild", was that an
Advanced Rebuild? If not, do that too if the others don't work, after
trashing both Preferences in your current (Main) Identity folder and the
Entourage preferences file in System Folder: Preferences : Microsoft .
--
Paul Berkowitz
--
To unsubscribe: <mailto:[EMAIL PROTECTED]>
To search the archives:
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
