On 8/28/01 11:00 AM, "AJ" <[EMAIL PROTECTED]> wrote:
> Friend of mine has come up with the following problem and I wonder
> whether anyone can point out the best answer for him. Although my
> friend use Outlook, I seem to recall the same problem affecting
> Entourage users. This is what he says"
>
>> Collecting emails via Outlook Express and BT
>>
>> <<Could not retrieve mail from the account "BTInternet - *****">>
>>
>> <<Explanation - The Disk is Full>>
>>
>> What disk?
>>
>> The largest unused block on the hard drive is 216Mb
>
>
> Grateful for any help on this.
>
There can be a number of different reasons. the usual one is that the
Messages file in his identity has hit 2 GB. He would need to delete and/or
archive a LOT of messages, and even if he has deleted many but never done a
Compact, he needs to do that now. He must compact in any case: First quit OE
and give it a LOT of memory (30 MB or a lot more) ; then start OE with
option key down and click Yes to Compact. if that doesn't work he needs to
do a Complex Rebuild: start with option key down, click No to Compact, Yes
to Complex Rebuild.
There is an OE-Talk list he can join:
<mailto:[EMAIL PROTECTED]>
--
Paul Berkowitz
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