On 11/2/01 8:15 AM, "Glenn L. Austin" <[EMAIL PROTECTED]> wrote:
> on 11/1/01 11:35 PM, Cathy Scrivnor at [EMAIL PROTECTED] wrote: > >> All of a sudden, when I click a link in an email, I get a message saying >> "Could not launch Internet Explorer. If IE is installed, you may be out of >> memory or need to rebuild your desktop." >> >> I have zeroed out the drive, installed clean versions of IE and Entourage, >> rebuilt my database, rebuilt the desktop, ran Tech Tool Pro, ran disk first >> aid, up'd Entourage's memory, as well as IE's. Nothing works. Links will >> work fine if I have IE open already, and clicking any links do not crash >> Entourage or IE. >> >> I'm not sure if I should do a complex rebuild of the databases, since it >> doesn't appear they are damaged. > > Check your Internet control panel. Entourage uses the specified web client, > and it is possible that the entry for the client is missing or damaged. > > All you should have to do is open the control panel, click on the web tab, > and specify "Internet Explorer" on the popup near the bottom of the window. > If you are running X, it gets more complex since you can't choose the X > version of Internet Explorer. Make sure you navigate to IE on your computer even if the control panel already says "Internet Explorer" for default web browser. You need to show it where IE really is. (Since you can't be using Office v.X yet, you must be using Entourage Classic even if you are in OS X. If so, reboot into OS 9 before you try this.) -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> To search the archives: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
