Apparently some other folks are having stability issues with Office v.X. Some seem to involve font management problems, others involve the project gallery.
Here is a reply from M$ as posted on Macintouch <http://www.macintouch.com/>. Although this message is ostensibly about problems launching Office v.X, others have reported applications unexpectedly quitting, which behavior was cleared up after removing duplicate or corrupt fonts. > Date: Tue, 27 Nov 2001 10:11:00 -0800 > From: Matthew Centurion, Microsoft Macintosh Business Unit > Subject: Problems launching Office v.X applications > > As more of our customers receive their copies of Microsoft Office v.X for > MacOS X we have started to hear reports of certain issues on launch that I > would like to point out in order to help them get Office v.X up and running. > > > 1. Word/Excel/PowerPoint unexpectedly quit after showing the splash screen > when optimizing fonts > We have found that many customers have fonts installed in their OS 9 Fonts > folder that cause any Carbon application in OS 10.1 to crash when attempting > to use it. Classic does not need to be running for this to happen (OS X > automatically makes the OS 9 Fonts available to all applications). Crashes > logged by Console will most likely have at the top line of the list the > following text: "#0 ... In FindTablesInNFNT" > > Apple's update to OS 10.1 (10.1.1) should fix this problem in most cases. If > this does not fix the problem then please contact Product Support and please > be prepared to send us the font in question (if that does not violate the > license agreement of that font vendor) so that we can better serve you. > > To find out more information about this issue, how to workaround it, and > search for the corrupt font, please read the Known Issues page at: ><http://www.microsoft.com/mac/download/wordtestdrive/knownissues.asp> > > > 2. All Office v.X applications start launching but never finish > Some of our customers have experienced an issue where opening an Office v.X > application will cause the Application Icon to start bouncing in the Dock, but > will never successfully finish launching. Sometimes a restart is required. > > Many have identified this to be an issue with Carbon applications set to > automatically start-up at log-in. Their workaround is to disable all > applications in the Automatically Start-Up at Login list. This seems to be an > issue with OS X and not just Office v.X. > > > > 3. All Office v.X applications crash when displaying the Project Gallery. > > Some of our customers have identified a particular file installed by Roxio's > Toast product to cause this. Removing the file named > "ToastVideoCDSupport.component" in the ~/Library/Quicktime folder alleviates > the issue according to reports [...]" > > If this doesn't solve your problem, you can temporarily work-around the > applications crashing on launch by double-clicking on an existing document > which will launch the Office v.X without showing the Project Gallery. Then go > into the Preferences dialog and turn off the "Show Project Gallery at Launch" > option. One of your readers has already written in with that suggestion as > well." > If this does not alleviate your problems please contact Microsoft Product > Support at: ><http://www.microsoft.com/mac/support/mysupport.asp?lu=0&navindex=s12> > You can also get help from other expert users by subscribing to > our Newsgroups at: <http://www.microsoft.com/mac/support/newsgroups.asp> > > Matt Centurion > Macintosh Business Unit > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> To search the archives: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
