On 1/16/02 1:36 PM, "Jim Warthman" <[EMAIL PROTECTED]>
wrote:

> I installed the Office v.X test drive a few days ago (and have ordered the
> full version  :-).
> 
> Entourage has crashed several times, all with "kernel protection failure".
> 
> I have several crash logs similar to the following (I'm just including the
> first few lines here):
> 
>> 
>> Date/Time:  2002-01-15 20:47:55 -0700
>> OS Version: 10.1.2 (Build 5P48)
>> 
>> Command:    Microsoft Entourage
>> PID:        1968
>> 
>> Exception:  EXC_BAD_ACCESS (0x0001)
>> Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
> 
> If these logs would be useful to anyone to fix a bug in Entourage, or to
> help me avoid the crash-causing scenario, please let me know. I'm happy to
> send the complete logs if you wish. Otherwise I guess I'll just delete the
> crash logs as necessary.
> 
> Thanks!
> 
> -- Jim
> 
> Sent using the Entourage X Test Drive.
> 


Jim, From what people tell me, these crash logs don't really say much. I
have been struggling with this crash problem going on two weeks now without
resolution.  After thinking I've solved the problem 10 times over, I now
suspect maybe some rules imported from Ent-2001 could be the problem.

Would you please tell me if you imported rules from 2001?

For info on what I've tried, see the thread on "E-X (& Word) crashing. Need
help to find the cause." in the archives.

Thanks.

--Greg


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