Could you send me an example? I will get it to MS. Diane
On 3/20/02 6:59 PM, "Jim Colgate" <[EMAIL PROTECTED]> wrote: > I have run into this several infrequent times also. However in my case I am > still using OS 9.1 and Entourage 2001 and it not only hangs Entourage but > also the whole computer requiring a forced restart. > > I have not found anything obvious in the messages, but it must be something > in the headers that does not show up with "show source". Anyway the way > around it is to redirect the message to yourself. Entourage will send the > message back to you with whatever was wrong cleaned up. > > I am guessing that with OS X, only the application Entourage crashes so your > recovery time to get back where you can redirect the message is shorter. > > In all cases that I have seen, the message came from a PC using Outlook > Exchange Server 5.5. However I also get hundreds of messages from this > source that do not cause the print hang problem. In fact I can get two > messages from the same person and one will hang and one will not. > > By hang, I mean that the first print set-up window will come up. Usually the > window frame is there but the inside stays blank. A couple times the inside > data was displayed before the hang. When the program freezes I can still use > command-option-escape to bring up the force quit dialog box, but selecting > quit causes the whole system to freeze for me and only a hard power switch > reset will bring it back. > > Sorry I don't have any answers, but if your symptoms are similar to mine, it > means the bug is still present in Entourage X. Maybe we can give enough > clues here for the developers to track down the bugger. > > Jim > >> From: Gilbert Harman <[EMAIL PROTECTED]> >> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]> >> Date: Wed, 20 Mar 2002 17:50:26 -0500 >> To: "Entourage:mac Talk" <[EMAIL PROTECTED]> >> Subject: print hangs >> >> Trying to print certain emails I get hangs Entourage X. I would attach an >> example, but I the list does not accept attachments. >> >> Gil >> >> -- >> >> >> Gilbert Harman (609) 258-4301 >> Department of Philosophy >> Princeton University >> Princeton, NJ 08544-1006 http://www.princeton.edu/~harman >> >> >> -- >> To unsubscribe: >> <mailto:[EMAIL PROTECTED]> >> archives: >> <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> >> old-archive: >> <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- Diane Ross Microsoft MVP for Entourage/OE Macintosh Email Resource Page <http://www.macemail.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
