On or near 6/29/02 5:05 PM, Dan Frakes at [EMAIL PROTECTED] observed: > A friend of mine sent me this email yesterday; she's using Entourage v.X: > >> I just checked my mail and it showed that I had two emails >> and was extracting them when it got 'stuck' so I hit 'STOP ALL' >> and now my emails are gone :( It's happened before but it >> either arrived after I hit stop all or if I checked my email >> again it just extracted it again. No luck this time. Any >> ideas? > > I had her check the Temp folder, but it was empty; she also did a rebuild of > the database (standard, not advanced). Any other suggestions? > IMAP or POP?
There have been several reports of lost mail with IMAP, particularly with messages overwriting other messages. The mention of Stop All sounds like POP mail download. One thing to try: In the Account window for that account, check the box for "Allow On Line Access" in the Options tab. Then, in the folder list, she should see that account listed at the bottom. Click on that, and she can see exactly what mail is still on the server. It's possible, even likely, that the messages she is missing are still there, and can be retrieved in this manner. -- My web page: <http://home.earthlink.net/~allenwatson/> My scripts page: <http:homepage.mac.com/allenwatson> Microsoft MVP for Mac Entourage/Word--<[EMAIL PROTECTED]> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
