I work in an office with six Macs running Entourage X.  Our e-mail is
handled by a remote Exchange server, and our accounts are all IMAP.

Our service has been spotty since we made the switch in January, the main
problem being that the inbox will go through periods where it won't update
automatically, requiring a Command-L to retrieve new mail.  That symptom
comes and goes for no apparent reason, and reliability varies from one
workstation to another.  We also have periodic problems with deleted mail
showing up as new again, but again with no consistency;  it'll do it one day
but not the next.  We've experimented with different settings, schedules,
etc., but to no avail.

This week, both problems have arisen on all our computers, which says to me
that maybe it's a configuration issue on the Exchange servers.  Our IT folks
don't do Macs, so I don't even know in what direction to point them.  Any
suggestions?

Tommy Luckadoo
District Director
U.S. Rep. Cass Ballenger


-- 
To unsubscribe:                     
<mailto:[EMAIL PROTECTED]>
archives:       
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
old-archive:       
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>

Reply via email to