I've seen lots of complaints lately about problems with Office and 10.2. Try these steps to identify the cause of the problem:
1. Eliminate conflict or corruption with the OS. Use your old identity for this test. Mac OS X: Create a new user. Open Entourage using old identity. Mac OS 9: First be sure you have room on your hard drive and that it is not fragmented, then do a clean install of the OS. This will rename your old system folder as Previous System Folder. Install Office on this new system folder. Test to see if problems go away. If problems disappear then you know it's a conflict or corruption in old system folder. If you find it's corruption, I suggest you do not merge but install everything new. If problem stays the same, then you can delete the new system folder and remove "Previous" from old and you are back were you started. 2. Eliminate corruption in your identity. Now that you have eliminated problems with the OS, eliminate corruption in your identity. Create a new identity and see if problems continue. If the problems go away, try a rebuild on your old identity. -- Diane Ross, Microsoft MVP for Entourage Entourage Help Page........Find answers to FAQs and help learning Entourage <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:Entourage-Talk-Off@;lists.letterrip.com> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
