Entourage hangs when saving e-mail

[Remo Del Bello]

Title: Entourage hangs when saving e-mail

I think I've run across a bug.

We are using a server package to track the print usage of a color copier. The software package sends reports via e-mail in either RTF or CSV format. Entourage tries to display the RTF or CSV file inline in the body of the message (unusual) rather than show an attachment (curious) and hangs completely if one tries to save the message using File -> Save As... (ugh!).

Here is the content-type header:

Content-Type: MULTIPART/MIXED; BOUNDARY="926373431-533330545-903641383=:8047"

And here is the mime boundary for the “attachment”:

--926373431-533330545-903641383=:8047
Content-Type: TEXT/PLAIN; charset=US-ASCII; name = report.rtf
Content-Transfer-Encoding: BASE64

Is the problem that the message source does not contain “Content-disposition: attachment” as part of the mime boundary? Is this an improper way to attach a file? I can work around the fact that the file is not displayed as an attachment by dragging the message to the Desktop and then running it through StuffIt Expander, but this seems like a bug. Additionally, the hang on attempting to save the message is something that I’m sure the MBU would rather fix. I’d be happy to provide a sample for the development team upon request.

-Remo Del Bello

--
Santa's elves are just a bunch of subordinate Clauses.